CX Solution

Organizations across industries are need to ensure customer satisfaction, engagement, loyalty, and lifetime value — factors that are critical for long-term business sustainability and success.

Customer experience (CX) teams are being called upon to rise to the challenge — to step in, save the day, and become the heroes every company needs.

The CX team need comprehensive tool that will help to deliver their tasks. Sandton has partnership with Zendesk providing tool to help teams in the organization, especially, marketing, operation, customer support.

The tool will help on many area, including:

  • Deliver rich conversational experiences across your web, social and mobile apps.
  • The solution is build on open and flexible platform
  • Empower your teams to manage conversations and collaborate with others all from one unified workspace
  • Take the right action at the right time, with a 360° view of your customer, built-in analytics, automations, and workflows

Other Services

  • Penetration Test

    A penetration test, also known as a pen test, is a simulated cyber attack against your computer system to check for exploitable vulnerabilities. In the context of web application security,

  • Application Analytics

    A lot of enterprise spend their marketing budget to boost the apps user via multiple marketingchannel. After all the effort, of course need to have insight about their apps/web performance,marketing